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Problems starting Cricket Captain 2012?

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  • Kudos1992
    replied
    Tried everything suggested in this thread and nothing is working. Game just doesn't open. The process opens for less than a second before something kills it.

    I'm on Windows 7, 64bit.

    Just finished updating C++ framework. Running game as administrator.

    Tried compatibility modes. Changed DEP settings. Customed/turned off/uninstalled anti-virus & firewalls. Re-installed game. Turned off UAC. Ran in safe mode.

    No luck.

    Ridiculous.
    Last edited by Kudos1992; 01-04-2013, 05:24 PM.

    Leave a comment:


  • Sureshot
    replied
    You may have a setting in a firewall that has a slider, which will have a low-med-high setting. Try turning this down. Have you tried running it in XP Service Pack 3 compatibility mode? Right click the game shortcut, properties and then the compatibility tab.

    What anti-virus and firewall are you using and have you had any other anti-virus or firewall installed on this machine previously?

    Leave a comment:


  • rmweaver86
    replied
    same issue

    Hey guys, I got the game today, installed it and I'm now having the same non-opening issue as the others.
    I've run it as administrator, disable firewall and anti-virus, allowed the game on both firewall and anti-virus, re-installed it multiple times and still I have the same issue - when I try to open the game, nothing happens. The cursor turns to a loading icon for a couple of seconds, the game appears in the taskbar for a split second and then everything goes back to normal.

    Help and ideas would be appreciated

    Leave a comment:


  • ancient_mariner
    replied
    Originally posted by Sureshot View Post
    I've been thinking on this and it's interesting that you mention the trial worked, the crash is odd too. Can you remember if there was any other information?

    From the DEP perspective, follow the same process but try:

    Click Turn on DEP for all programs and services except those I select to select the OptOut policy, and then click Add to add Cricket Captain 2012.

    Have you tried right clicking on the game shortcut, going to properties and trying to run it in XP Service Pack 3 compatibility mode, others have got it to execute in this way, may help you.

    What firewall do you use?
    Sorry for the late reply but I had sort of given up.

    No other information. Cricket.exe was working until before I installed the license.

    I already did the DEP thing as I said.

    Tried the compatibility mode, didn't work. I have Windows Firewall, the default one in Windows Vista. But I don't think it's a firewall issue since the game was running(even internet game) in the demo version. Surely the solution must lie in the fact that the game stopped working after installing the license.

    Leave a comment:


  • Sureshot
    replied
    I've been thinking on this and it's interesting that you mention the trial worked, the crash is odd too. Can you remember if there was any other information?

    From the DEP perspective, follow the same process but try:

    Click Turn on DEP for all programs and services except those I select to select the OptOut policy, and then click Add to add Cricket Captain 2012.

    Have you tried right clicking on the game shortcut, going to properties and trying to run it in XP Service Pack 3 compatibility mode, others have got it to execute in this way, may help you.

    What firewall do you use?

    Leave a comment:


  • ancient_mariner
    replied
    Please Help

    I was finally able to buy the game using friend's credit card but now I have this problem.

    After the license was successfully installed, when I clicked on Launch, the game crashed(.exe stopped working). I kept getting the same error from then on. I also re-installed but it didn't work. Then I followed the instructions here about DEP and since then, if I run the game, nothing happens. Cricket.exe process appears in task manager for a few secs. I also tried running as admin and also put cricket.exe and the elicense dll file to exceptions on my AV(Microsoft Security Essentials).

    The odd thing is that few weeks ago the trial was working perfectly. The error started after installing the license.

    Leave a comment:


  • Sureshot
    replied
    Thought I'd responded to this, have you e-mailed us or eLicense about this? (I remember a similar sounding e-mail address).

    If it's asking you to Run As Admin you will need to right click on the game and select Run As Admin as well as being logged in to an Admin account. If that doesn't work then try turning off UAC (User Account Control).

    What operating system are you using? Vista/Win7?

    Leave a comment:


  • Shailendra071979
    replied
    Still same issue

    I tried both (Run as adminstrator and DEP Settings)......but no luck !
    Last edited by Shailendra071979; 07-18-2012, 02:16 PM.

    Leave a comment:


  • anuragvivek93
    replied
    Originally posted by Shailendra071979 View Post
    I disabled all the firewalls and some i already uninstalled it and re-install several time ICC 2012 but same result its asking for Run as administrator.I tried that also but no luck. Tried to log the complain but no help yet.It realy annoying.

    PLEASE HELP !!!
    Run as adminstrator.. and have u corrected that DEP thing?

    Leave a comment:


  • Shailendra071979
    replied
    Facing same issue

    I disabled all the firewalls and some i already uninstalled it and re-install several time ICC 2012 but same result its asking for Run as administrator.I tried that also but no luck. Tried to log the complain but no help yet.It realy annoying.

    PLEASE HELP !!!

    Leave a comment:


  • Sureshot
    replied
    That's interesting, we've noticed similar issues with iTunes before.

    Leave a comment:


  • KGKOOLKAT777
    replied
    Originally posted by Sureshot View Post
    Hi Prad,

    Can you try this:

    http://www.avg.com/ww-en/faq.num-2011

    Can you also temporarily turn off the UAC and then run the game?

    http://www.howtogeek.com/?post_type=post&p=247

    Hmm, lets also take other possibilities out of the equation, albeit unlikely best to remove them as a possible source. Can you check your gfx drivers are up to date, best way to do this is: Click Start, type dxdiag in the search bar and press enter, then go to Display tab, can you then tell me:

    Device Name
    Driver Version
    Driver Date

    Can you also: Click Start > Control Panel > Program > Programs and Features

    This will give a list of installed programs, scroll down to the entries titled: Microsoft Visual C++. Can you tell me the full name and version numbers of each of these Visual C++ entries. I don't think this is the issue, but it's best to remove it as a possibility.

    Have you ever had another anti-virus or firewall installed on this machine (any accounts)? You don't have the AVG firewall installed as well as the Windows one? If you use more than one AVG and one firewall they can and almost certainly will cause conflicts in most situations.

    It will also be handy if you can: Click Start> type Event Viewer in the search bar and press enter (this may take some time to load). When it's all opened, can you cross-check the Windows Logs titled Application and Security, can you look in these logs and cross reference the time in the logs with the time you attempted to run the game (it may be easiest to attempt to run the game again, note the time down and then look at this). Can you also check the Administrative Events option in Custom View, again with cross-referencing the time stamps.

    When looking at the log entries you may say a red x or a yellow ! in a triangle next to events. If this is related to the time at which you tried to start the game please tell me the event details when you click on it.

    There's a fair bit to go through there...
    I have noticed if you have Skype open and you try and open Cricket Captain it doesn't work so you have to close Skype and then open it. Just a minor issue though.

    Leave a comment:


  • Sureshot
    replied
    Hi Prad,

    Can you try this:

    http://www.avg.com/ww-en/faq.num-2011

    Can you also temporarily turn off the UAC and then run the game?

    http://www.howtogeek.com/?post_type=post&p=247

    Hmm, lets also take other possibilities out of the equation, albeit unlikely best to remove them as a possible source. Can you check your gfx drivers are up to date, best way to do this is: Click Start, type dxdiag in the search bar and press enter, then go to Display tab, can you then tell me:

    Device Name
    Driver Version
    Driver Date

    Can you also: Click Start > Control Panel > Program > Programs and Features

    This will give a list of installed programs, scroll down to the entries titled: Microsoft Visual C++. Can you tell me the full name and version numbers of each of these Visual C++ entries. I don't think this is the issue, but it's best to remove it as a possibility.

    Have you ever had another anti-virus or firewall installed on this machine (any accounts)? You don't have the AVG firewall installed as well as the Windows one? If you use more than one AVG and one firewall they can and almost certainly will cause conflicts in most situations.

    It will also be handy if you can: Click Start> type Event Viewer in the search bar and press enter (this may take some time to load). When it's all opened, can you cross-check the Windows Logs titled Application and Security, can you look in these logs and cross reference the time in the logs with the time you attempted to run the game (it may be easiest to attempt to run the game again, note the time down and then look at this). Can you also check the Administrative Events option in Custom View, again with cross-referencing the time stamps.

    When looking at the log entries you may say a red x or a yellow ! in a triangle next to events. If this is related to the time at which you tried to start the game please tell me the event details when you click on it.

    There's a fair bit to go through there...

    Leave a comment:


  • Chris Child
    replied
    I'll need Nigel's assistance on this.

    Leave a comment:


  • prad_n
    replied
    This is the screen I am getting when I try to open the program. I have tried everything on this thread. Nothing seems to work.

    Leave a comment:

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